官网首页Home / KDMA 使用支持KDMA support / 购买与交付说明Purchase and Delivery

PURCHASE / CONFIRM & RECEIVE

买之前问清楚,收到后有序验收。Confirm before buying. Check when it arrives.

把硬件、固件、配送与服务逐项确认,保留你的交付记录。Confirm hardware, firmware, delivery and support, and keep your order record.

更新于 2026年10月21日Updated October 21, 2026

01

下单前,把交付内容逐项确认Before ordering: confirm each delivery item

按你准备购买的套件确认以下项目,并保留当次确认记录。网页展示的配件,以订单确认的实际内容为准。Confirm the following for the kit you intend to buy and keep the confirmation. Accessories shown on the website are subject to the items confirmed for your order.

硬件与配件Hardware and accessories

板卡型号、接收端、光缆、挡板规格,以及各项是否包含在报价内。Board model, receiver, cable, bracket size and whether each item is included in the quoted price.

固件与配套软件Firmware and companion software

随板固件类型、对应驱动与工具、安装说明,以及需要的下载获取方式。Supplied firmware type, matching driver and tools, installation instructions and access to required downloads.

发货与服务安排Shipping and support arrangements

收货地区是否支持配送、预计发货安排、运费、售后范围和返修联系流程。具体以当次与官方确认的信息为准。Delivery availability for your region, expected dispatch arrangements, shipping costs, after-sales scope and repair contact process. Follow the details confirmed with official support for your order.

02

随板固件与老客户更新Supplied firmware and existing-customer updates

无痕检举固件已上线,老客户免费更新。“无痕检举” firmware is available; existing customers receive a free update.

该类型固件随板卡发出。老客户可通过官网联系渠道确认板卡型号、配套版本和免费更新安排。25G 固件目前仍在开发与测试中。This firmware type is supplied with the board. Existing customers can confirm the board model, matching version and free-update arrangements through official support. The 25G firmware remains in development and testing.

查看完整固件说明 →View complete firmware details →
03

收到板卡后,按这个顺序验收When your board arrives: check in this order

核对实物Check the contents

对照交付记录核对型号、标签和配件,保留开箱与实物照片。Compare models, labels and accessories with the delivery record, and keep unboxing and item photos.

按教程安装Follow the installation guide

先确认主副机与插槽,断电完成硬件安装,再按配套说明安装驱动。Identify both PCs and the slot. Disconnect power for hardware installation, then install the matching driver.

开始四步安装教程 →Start the four-step guide →
04

复制清单,一次问清楚Copy a checklist and confirm the details

复制后按需填写,再自行发送给官方支持。Copy and fill in the relevant items, then send it to official support yourself.

准备购买的板卡 / 套件:
主机 / 副机型号与系统:
需要包含的接收端、光缆和挡板:
希望确认的随板固件类型:
收货地区:
请确认报价是否包含运费:
请确认发货安排、售后范围与返修联系流程:Board / kit I intend to buy:
Primary / secondary PC models and OS:
Required receiver, cable and bracket:
Supplied firmware type to confirm:
Delivery region:
Please confirm whether shipping is included:
Please confirm dispatch, after-sales scope and repair contact process:

联系官方支持 →Contact official support →